Privacy and Data Protection

baji88 live Privacy Policy

Your personal information is very important to us. This policy explains in detail how information is collected, stored, and used, and what your rights are.

SSL Encrypted Last Updated: January 2025
Last Revised: January 2025

baji88 live is committed to ensuring a safe and transparent online gaming environment for users in Bangladesh. This privacy policy ("Policy") applies to the baji88live.cam website and all services associated with it. By reading this policy, you will learn what types of information we collect, why we collect it, how we use it, and what rights you have over your information.

Reading our Terms and Conditions alongside this privacy policy will give you a complete understanding of the overall rules for using the site. Continuing to use the website means you have agreed to all the terms of this policy.

This policy has been prepared in both English and Bengali. In the event of any interpretive conflict, the Bengali version will take precedence.

1 Definitions and Scope


The meanings of some key terms used in this policy are clarified below:

  • "Personal Information" — Any information from which you can be directly or indirectly identified. For example: name, mobile number, email address, date of birth, etc.
  • "Processing" — Any action performed on personal information, such as collection, storage, modification, use, or deletion.
  • "Service" — The baji88 live website, mobile app, and all gaming and payment features included within them.
  • "User" or "You" — Any person who uses baji88 live's services or has created an account.

This policy applies to all persons using baji88 live's services from Bangladesh — whether registered members or casual visitors.

2 Data Collection


baji88 live collects information in various ways. Details are provided below:

2.1 Information Collected at Registration

When you create an account on baji88 live, we collect the following information:

  • Full name and date of birth
  • Mobile number and email address
  • National ID card or passport number (for identity verification)
  • Permanent address
  • Details of preferred payment method

2.2 Transaction-Related Information

Details of every financial transaction related to deposits, withdrawals, and bonuses are stored in our system. This includes the date, amount, and payment method used — such as bKash, Nagad, Rocket, Upay, or bank transfer.

2.3 Automatically Collected Information

When you visit the site, some information is collected automatically, such as:

  • IP address and device type
  • Browser and operating system information
  • Time spent on the site and list of pages visited
  • Referral source (where you came from before reaching the site)

2.4 Information Collected Through Customer Support

Information you provide when contacting us via live chat or email is retained by our support team. This helps us provide better service in the future.

3 Use of Data


Collected information is used for the following purposes:

  • To create, manage, and verify accounts
  • To process all financial transactions including deposits and withdrawals
  • To ensure applicable bonuses and promotions are provided
  • To prevent fraud, money laundering, and other illegal activities
  • To provide customer service and technical support
  • To improve site performance
  • To meet legal obligations
  • To inform you of relevant offers and updates with your consent

We never sell or commercially rent your information to third parties.

4 Data Storage and Security


baji88 live uses industry-standard technical measures to keep your personal information secure. All data is transmitted and stored using SSL (Secure Sockets Layer) encryption. Our server and database systems are under 24/7 security monitoring.

4.1 Retention Period

Information will be retained for as long as your account is active and, after account closure, for as long as required to meet applicable legal and financial obligations. Transaction records are generally kept for a minimum of five years.

4.2 Access Control

Only authorised staff can access information, and only to the extent necessary. All staff are bound by confidentiality agreements and trained in data protection.

4.3 Response to a Data Breach

If there is any risk of a data breach, we will notify affected users as quickly as possible and take the necessary preventive measures.

5 Sharing Data with Third Parties


We do not sell or rent your information. However, in certain specific situations, necessary information may be shared with trusted third parties:

  • Payment processors: Payment gateways such as bKash, Nagad, Rocket, Upay, and banks receive the information needed to complete transactions.
  • Identity verification services: Third parties engaged for KYC (Know Your Customer) verification may process limited personal information.
  • Legal authorities: Information may be provided to government or law-enforcement agencies on the basis of applicable law in Bangladesh or a court order.
  • Game providers: Game studios such as Evolution, Pragmatic Play Live, JILI, and PG Soft receive minimal technical information that is essential for operating games.

All third parties are bound by data processing agreements with us and are restricted to using information only for specified purposes.

6 Cookie Policy


The baji88 live website uses cookies and similar tracking technologies. Cookies are small data files stored in your browser.

6.1 Types of Cookies We Use

  • Essential cookies: Required to maintain login sessions and for security.
  • Functional cookies: To remember your preferred language and settings.
  • Analytics cookies: To understand which parts of the site are used most.

6.2 Cookie Controls

You can disable cookies from your browser settings, but doing so may cause some features of the site to not work correctly.

7 Your Rights


You have the following rights regarding your personal information:

  • Right to access: You can request to know what information we hold about you.
  • Right to correction: If any of your information is incorrect or incomplete, you can request that it be corrected.
  • Right to deletion: Where there is no legal obligation to retain it, you can request that specific information be deleted.
  • Right to restrict processing: In certain circumstances, you can request that the use of your information be limited.
  • Right to withdraw consent: You can withdraw from consent-based processing at any time.
  • Right to complain: If you have any objection to our use of your information, contact us directly.

To exercise these rights, contact us at the email address provided below. We generally respond within 30 business days.

For more information about your rights and options regarding responsible gaming, read our Responsible Gaming Guidelines.

8 Protection of Minors


baji88 live strictly does not provide services to anyone under 21 years of age. Age is verified at registration, and additional identity verification may be requested in suspicious cases.

If information from someone under 21 enters our system by any means, that account will be closed immediately and the associated information will be deleted. If a parent or guardian becomes aware of their child's account, please contact us immediately.

9 Policy Changes


baji88 live reserves the right to update this privacy policy at any time. If significant changes are made to the policy, registered members will be notified by email or in-app notification.

Continuing to use the site after any changes means it will be assumed that you have accepted the updated policy. The "Last Revised" date at the top of the page is always kept current.

To learn more about the overall terms of our services, visit our About Us page.

10 Contact


If you have any questions, complaints, or requests to exercise your data rights regarding this privacy policy, contact us through the following. Our support team is available in both Bengali and English, seven days a week, 24 hours a day.

Contact by Email

For any privacy-related requests:

Live Chat

Click the live chat button on any page of the site to speak directly with one of our representatives. Live chat is available 24/7.

For general enquiries, you will find answers to many questions on our Frequently Asked Questions (FAQ) page.